Effective Date: 01 April 2025
Welcome to Oxygrannd! By accessing or using our website, products, and services, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase or using our platform.
1. General Terms
These Terms and Conditions apply to all users of Oxygrannd’s website and services.
By placing an order, you confirm that you are legally capable of entering into a binding contract.
We reserve the right to modify these terms at any time, and continued use of our services constitutes acceptance of the revised terms.
2. Orders & Payment
Orders can be placed through our website or authorized distributors.
All payments must be completed at the time of purchase using approved payment methods.
We reserve the right to cancel or refuse orders in case of payment issues, fraud suspicion, or stock unavailability.
3. Product Delivery
We strive to deliver all orders within the specified timeframe. However, delivery times may vary due to unforeseen circumstances.
Customers must provide accurate shipping details. Oxygrannd is not responsible for delivery failures due to incorrect information.
In case of damaged or defective products, customers must notify us within 15 days of delivery for a resolution.
4. Returns & Refunds
Returns are accepted only for defective, damaged, or incorrect products.
Customers must request a return within 15 days of delivery and provide proof of purchase.
Refunds will be processed once the returned product is inspected and approved.
5. Product Use & Liability
Our bottled water is manufactured under strict quality control, and we ensure compliance with health and safety standards.
Customers must follow proper storage and handling instructions. Oxygrannd is not liable for misuse or improper storage.
We are not responsible for any allergic reactions or health issues unless proven to be caused by our negligence.
6. Intellectual Property
All trademarks, logos, and content on our website and packaging are the property of Oxygrannd.
Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.
7. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect and handle your data.
8. Governing Law
These Terms and Conditions are governed by the laws of Pune. Any disputes shall be resolved through legal proceedings in the respective jurisdiction.
9. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@oxygrannd.com
Phone: +91 7721912424
By using our website and purchasing our products, you agree to these Terms and Conditions.